Practical IT Help for Where You Want to Go
IT support and guidance for homes, small businesses, and nonprofits across the Eastside and the greater Seattle area.
Services
IT Help for Homes, Businesses, and Nonprofits
Practical help with the tech in front of you, with room for one-time support or ongoing guidance.
IT Support, Repair, and Recovery
Hands-on help with backups, computer repair, printer issues, tune-ups, and more. We’ll get past the everyday problems that interrupt work and home life.
Networks, Devices, and Setup
Get help with home networking, Wi-Fi issues, device setup, shared printers, and the practical details that make your tools work together.
Websites and IT Guidance
Practical help with account security, website design and development, and right-sized IT guidance for what comes next.
Other ways I can help
Some projects are about protecting what matters, reducing clutter, and making tech easier to live with.
- Backups and data protection
- Device cleanup and recycling
- Security reviews and training
- Preventive maintenance
- Website design and migrations
- Smarter tech spending
Need more than a one-time fix?
Start with the problem in front of you. If ongoing guidance would help, Reticle can be a trusted technology resource when things get complicated.
Rates and quotes
Standard support is billed hourly. Larger projects can be quoted when that fits the work better.
* Call for a free quote on support or project work. If I can’t help, I’ll do my best to point you toward someone who can.
A small travel fee may apply. Nonprofit and community rates are available upon request.
About
About Morgan and Reticle
Hi, I’m Morgan. I care about helping people do the things that matter to them. Technology has always been one of the best ways I know how to do that. When it works well, it can open doors. When it does not, it can take up time and energy that should be going somewhere better. I love helping people get past that. I do more than fix the issue in front of us. I work through it with you so you understand more of what happened and feel more confident with the technology next time.
I kept seeing that need across the Eastside and the greater Seattle area. People relied on technology at home, at work, and in their communities. Too often it was confusing or unreliable. It became the thing standing between them and what they were trying to do. Reticle grew out of my desire to help change that.
I started working in tech as a teenager. Over the last 25 years that work has grown across software engineering and IT. It has also included security and business systems. My background as an IT and security consultant helps me look at both the immediate problem and the bigger picture around it.
In practice, that means:
- Clear explanations
- Practical problem solving
- Technology that fits real life
Sometimes the work is a one-time fix. Sometimes it grows into ongoing guidance. Either way, I want technology to help you move toward what matters to you instead of standing in the way.
Reviews
What People Say
Here’s what people have said about working with Reticle.
“Over the past year, I’ve had the privilege of working closely with Morgan on a range of diverse projects, and I can say with absolute confidence that she is not only highly skilled and knowledgeable but also deeply experienced in web design, IT, and security.”
“Morgan Whitten has provided consulting services and excellent technical support to Leamon Group, Inc. for over 15 years. She is brilliant with technology AND she has a rare ability to listen and communicate clearly and simply with non-technical people.”
“Morgan has a rare way of making technical problems feel understandable. She helped us think through both the immediate issue and what we should do next. She ended up saving us a ton of time and expenses and helped to coordinate a major technical upgrade we were going through.”
Contact
Tell me what’s going on
Need help with a computer, printer, Wi-Fi, account, backup, website, migration, or technology decision? Call, text, email, or use the form below. I’ll help you figure out the next practical step.
Call or Text
(206) 351-6009Call for a free quote. If I can’t help, I’ll point you in the right direction.
No pressure. Even quick questions are welcome.
Start where you are
You do not need to know the solution before you reach out. Tell me what you want to accomplish and I’ll help you find the next practical step.
